At Aadesh Venture, we understand that travel plans can sometimes change unexpectedly. Our aim is to provide a transparent and fair policy regarding cancellations and refunds for our tour packages, cultural activities, and car rental services. We encourage you to read this policy carefully before confirming your booking.

1. Booking Confirmation & Payment: A confirmed booking is subject to the payment of the stipulated advance or full amount as communicated at the time of booking. The specific payment schedule will be provided with your booking confirmation.

2. Cancellation Policy (Tours & Cultural Activities): All cancellation requests must be submitted in writing via email to [Your Aadesh Venture Email Address] from the registered email ID used for booking. Verbal cancellations will not be entertained.

The following cancellation charges will apply based on the date we receive your written cancellation request:

  • 60 Days or More Prior to Tour Start Date: 20% of the total package cost will be deducted as administrative and processing fees.
  • 30 to 59 Days Prior to Tour Start Date: 40% of the total package cost will be deducted.
  • 15 to 29 Days Prior to Tour Start Date: 70% of the total package cost will be deducted.
  • Less than 15 Days Prior to Tour Start Date or “No Show”: 100% of the total package cost will be forfeited (No Refund).

Special Conditions:

  • Peak Season / Festive Periods: Bookings made for peak travel seasons (e.g., Diwali, New Year, Pushkar Fair, etc.) may be subject to a stricter cancellation policy, which will be explicitly communicated at the time of booking. These bookings are often non-refundable or have higher cancellation charges.
  • Specific Services: Certain components of a package (e.g., non-refundable flight tickets, specific hotel bookings, special event passes) may have separate, stricter cancellation policies imposed by third-party suppliers. These will be communicated at the time of booking and are non-refundable regardless of the overall package cancellation terms.
  • Unutilized Services: No refund will be provided for any unused or partially utilized services, including but not limited to hotel nights, meals, sightseeing, or transportation, if the client chooses to depart early or skip a part of the itinerary.

3. Cancellation Policy (Car Rental Services):

  • 24 Hours or More Prior to Service Start Time: Full refund (minus a nominal processing fee of INR [Amount, e.g., 200-500]).
  • Less than 24 Hours Prior to Service Start Time: 50% of the booking amount will be forfeited.
  • “No Show” for Car Rental: 100% of the booking amount will be forfeited.

4. Amendments / Changes to Bookings: Requests for amendments (e.g., date changes, itinerary modifications) are subject to availability and may incur additional charges, including any increase in supplier costs. An administrative fee may also apply. Amendments requested within 15 days of the tour start date may be treated as a cancellation and rebooking, subject to the cancellation policy above.

5. Refund Processing:

  • Approved refunds will be credited within 15-20 working days from the date of cancellation confirmation.
  • Refunds will be credited back to the original mode of payment used for the booking (e.g., credit card, bank account).
  • Any bank charges or transaction fees incurred during the original payment or refund process will be borne by the client.

6. Force Majeure & Unforeseen Circumstances: Aadesh Venture shall not be liable for any changes, cancellations, or delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, war, civil unrest, strikes, epidemics, government regulations, or flight cancellations by airlines. In such cases, we will strive to offer alternative dates or services, but refunds may be subject to the policies of our suppliers and may not be guaranteed. We strongly recommend purchasing comprehensive travel insurance.

7. Important Notes:

  • All refunds are Will Be Credited Indian Rupees (INR). Any foreign currency exchange rate fluctuations at the time of refund will be borne by the client.
  • Aadesh Venture reserves the right to modify or amend this policy at any time without prior notice. The policy applicable at the time of your booking confirmation will govern your booking.

For any queries regarding our Refund & Cancellation Policy, please contact us at +918290407000 or info@aadeshventure.com