Privacy Policy – Aadesh Venture

Effective Date: [Current Date, e.g., June 11, 2025]

At Aadesh Venture, your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.aadeshventure.com – replace with your actual domain), use our services, or interact with us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our tour and travel services:

  • Personal Identification Information:
    • Name (First, Middle, Last)
    • Contact Information (Email Address, Phone Number, Mailing Address)
    • Date of Birth
    • Gender
    • Passport Details (Number, Issue/Expiry Date, Place of Issue – only when required for bookings like international flights, visas, permits)
    • Visa Information (if applicable)
    • Nationality
    • Payment Information (Credit/Debit Card details, Bank Account details – processed securely via payment gateways, we do not store sensitive financial data directly)
    • Emergency Contact Information
  • Travel-Related Information:
    • Travel Dates and Itinerary Preferences
    • Accommodation Preferences (e.g., single/double room, specific hotel needs)
    • Dietary Restrictions and Medical Conditions (relevant to your travel safety and comfort)
    • Flight and Train Details (if booked through us)
    • Number of Travelers (Adults, Children)
  • Usage Data:
    • IP Address, Browser Type, Operating System
    • Pages Visited, Time Spent on Pages, Referral Source
    • Website navigation paths and interactions
    • Device Information (e.g., mobile, tablet, desktop)
  • Communication Data:
    • Records of correspondence when you contact us (emails, chat, phone calls)

2. How We Collect Information

We collect information through the following methods:

  • Directly from You: When you fill out booking forms, inquiry forms, subscribe to newsletters, create an account, or communicate with us via phone, email, or chat.
  • Automatically: Through cookies, web beacons, and similar tracking technologies when you browse our website.
  • From Third Parties: In some cases, we may receive information from our partners (e.g., hotels, airlines) if you have booked services through them that involve us.

3. How We Use Your Information

Your information is used for the following purposes:

  • To Provide and Manage Services:
    • Processing your tour bookings and reservations.
    • Arranging accommodations, transportation, and activities.
    • Customizing tour itineraries to your preferences.
    • Sending booking confirmations, updates, and essential travel documents.
    • Providing customer support and responding to inquiries.
    • Facilitating visa applications and other travel-related permits.
  • Communication:
    • Sending important notifications related to your bookings.
    • Responding to your questions and requests.
    • Sending marketing and promotional materials (with your consent, which you can opt-out of at any time).
  • Improve Services and Website:
    • Analyzing website usage to enhance user experience and website functionality.
    • Conducting market research and analysis to develop new tours and services.
    • Personalizing content and offers based on your interests.
  • Security and Legal Compliance:
    • Preventing fraudulent activities and ensuring the security of our services.
    • Complying with legal obligations, regulatory requirements, and government requests (e.g., tax, immigration).
    • Protecting our rights, property, or safety, and that of our customers or the public.

4. Sharing Your Information

We share your personal information only when necessary to fulfill your travel arrangements or as required by law:

  • Service Providers: With third-party service providers who assist us in delivering your booked services, such as:
    • Hotels and accommodation providers.
    • Airlines, railway companies, and transportation providers.
    • Local tour operators and guides.
    • Visa processing agencies.
    • Payment gateway providers.
  • Legal and Regulatory Authorities: When required by law, court order, or government regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  • With Your Consent: We may share your information with other third parties if you have explicitly given us permission.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission on our website.
  • Firewalls and intrusion detection systems.
  • Restricted access to personal data for authorized personnel only.
  • Regular security audits and updates.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (like web beacons) to:

  • Remember your preferences and improve your Browse experience.
  • Analyze website traffic and usage patterns.
  • Deliver targeted advertisements (where applicable, with your consent).

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

7. Your Rights

You have certain rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Withdraw Consent: Withdraw your consent for certain processing activities at any time (this will not affect the lawfulness of processing based on consent before its withdrawal).
  • Opt-out of Marketing: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our services are not intended for individuals under the age of [e.g., 18]. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Aadesh Venture

Phone: +91 8290407000 Email: info@aadeshventure.com